To make communication more effective, supervisors/managers must try to attempt to remove the barriers.
- Regulate the flow of information.
- Feedback: Acknowledgment of a message.
- Human resources should use simple language.
- Level of Knowledge: It is always advantageous to speak in the subordinate’s language (level of knowledge, his educational qualification and fluency of language of the receiver). It is best to communicate in the mother tongue of the subordinate.
- Listen carefully: Hearing is passive, whereas listening is an active and intellectual process. While listening, one should stop talking, be patient, hold temper, ask questions, remove distractions and entirely concentrate on what the speaker is saying.
- Control Emotions: Emotion can be in any form, such as anger, disgust and sadness. Emotions severely cloud and distort meaning. The best thing is to defer or postpone further communication until calmness and coolness is established.
- Watch for Non-Verbal Cues or Body Language: In case or oral communication, the sender should observe the actions of receiver and find whether they go along with the understanding. A supervisor should watch the non-verbal cues or body language carefully.